Troubleshooting

If you encounter an error during installation: You may continue to work through the first half of the data enrichment week 1 lessons & assignments while troubleshooting your local installation! The first lessons and assignments can be completed using Google Colab.

Reach out on the #ds-python-installation Discord channel with the following info:

  • A) Which step are you on? (e.g. Step 2.3.3 Confirm the env was created)
  • B) Which OS you are using (e.g. Windows 10, Windows 11, Mac with an mchip, Mac with an Intel processor, etc.)
  • C) Let us know if you’ve previously installed an older version of Python.
  • D) Attach your copy of the environment tester notebook and the FINAL_REPORT.txt files.
  • E) Include any additional screenshots of the error/issue you are running into, whenever possible.
  • F) Add any additional details or info you think may be helpful for us to know.
    • For example:
      • “My computer is really old and I think that may be part of the problem.”
      • “I share this computer with someone else who also uses python”
      • “This is my work computer and I am not an administrator.” etc

If you do not receive a response by the end of the day on Discord, please email your instructor with the same information explained above.

  • An instructor or TA will get back to you within 1 business day with the next steps for you to try.
  • You will most likely need to set up a Zoom call and share your screen for us to help.

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